1. Scope

These General Terms and Conditions apply to all services (consulting, training, facilitation, coaching) and offered trainings, seminars and events of WANDELPLAN GmbH. Deviating agreements, in particular contradictory terms and conditions, require our express written consent.

2. Offers for services (consulting, training, moderation, coaching etc.)

All offers are subject to change. Prices and effort estimation are based on the knowledge at the time of bidding. Subject to change without notice. Offers made orally or by telephone shall not become binding until the following written confirmation has been received. WANDELPLAN GmbH is entitled to fulfill its obligations to the customer through third parties.

3. Participation requirement advanced trainings

Participants have completed vocational training or a university degree and have at least 5 years of professional experience. As a rule, a minimum age of 30 years is recommended.

The training courses are strongly practice-oriented and require the willingness to actively bring one’s own current professional concerns into the training group and to be accompanied by a training participant as a coach or consultant. These take place in a small group setting while maintaining confidentiality.

The training courses also include parts of self-awareness and presuppose the ability for self-reflection as well as the willingness to work on one’s own personality.

4. Registration trainings and seminars

Please register for our training courses and seminars in writing using the registration form. With the registration you accept the terms and conditions. The date of receipt of the contract (order) decides on the participation in the respective training or seminar. The registration is binding as soon as you receive a written confirmation by mail from us.

5. Participation fee advanced trainings and seminars

Please refer to the respective registration form for the amount of the participation fee.

6. Payment modalities

Consulting, training, facilitation, coaching, etc.: The costs are invoiced monthly in arrears according to expenditure and are payable upon receipt of the invoice without deduction. All prices quoted are exclusive of the legally prescribed VAT, unless this is already openly shown in the agreed price. Timely receipt of payments is part of the terms and conditions.

Training courses and seminars: After successful registration and signing of the contract a deposit of 500,- € has to be paid. The remaining training costs are then due up to four weeks before the start of the training. If, in addition, another payment modality in 2 or 7 installments is desired, this can be addressed to WANDELPLAN GmbH in writing using the attached payment agreement form. Timely receipt of payments is part of the terms and conditions.

7. Withdrawal/cancellations by participants/customers

Consulting, training, facilitation, coaching, etc.: If the scheduled service is cancelled by the customer within eight weeks before the scheduled date, 50% of the services plus VAT will be charged. If the scheduled service is cancelled by the customer within four weeks before the scheduled date, 75% of the services plus VAT will be charged. VAT in downtime costs will be charged. If the service is cancelled by the client within one week before the scheduled date, the full fee plus. VAT invoiced. The cancellation costs include not only the fee but also all booked services such as hotel, room costs etc., if these cannot be cancelled free of charge at that time. Should a timely alternative date be found, this rule may be waived in exceptional cases. This requires the written consent of WANDELPLAN GmbH.

Open Training courses and seminars: After binding registration, cancellation is possible up to eight weeks before the start and only for good cause. In case of cancellation a handling fee of 300,- € for multi-module trainings and of 100,- € for one to two day seminars is due and payable within 14 days after cancellation. In case of rebooking to another training course, the processing fee is 150,- €. If the cancellation takes place less than eight weeks and up to 15 days before the start of the first module, the cancellation fee is 600,- €. From 14 days before the start of the first module, the full course fee must be paid unless the training or seminar place can be filled by a substitute participant to be provided by the contractor. The full participation fee is also due if the participant leaves the training course prematurely at his/her own request or if there is a justified reason for the participant to terminate the course. WANDELPLAN GmbH must be notified in writing of any cancellation prior to the start of the training course, as well as of any decision to cancel the training course or any wish to change the booking.

8. Missed seminars/ training modules

If the capacity of free places permits, it is possible to make up missed modules in the current parallel course or, in exceptional cases, in the follow-up course. Reimbursement of the costs of missed modules is not possible, as the training must be booked as a whole. In principle, however, there is no entitlement to make up missed modules.

9. Failure regulations

The designated trainers/facilitators/consultants/coaches agree to personally perform the scheduled services. If the person is unable to perform the service/training/seminar for reasons for which he/she is not responsible or for health reasons, a suitably trained colleague will take over the performance or an alternative date will be agreed.

In the case of consulting/moderation/coaching, this requires the agreement and consent of the customer. In coaching, a later alternative date would be sought due to the person-specific nature.

In the case of training courses and seminars, WANDELPLAN GmbH reserves the right to assign the management to a suitably trained colleague. In this case, the participants will be informed promptly.

10. Certification advanced trainings/ seminars

Participants receive a certificate of participation with a detailed description of the training content of the respective training, provided that they have completed all associated modules.

To receive the DBVC recognized certificate “Systemic Coaching and Change Management” by the training institute in the last module, the following requirements must be met: Full participation in all modules (200 UE), learning in small groups (50 UE), 20 documented coaching cases (20 UE), final paper and self-study (50 UE), demonstration of a successful coaching session.

Certificates of attendance will be issued upon completion of the respective training, provided that the entire participation fee has been paid.

11. Organizational and content changes of the trainings

The trainings and seminars are conducted according to the public descriptions. However, we reserve the right to change individual contents of the training or seminar for updating or for reasons of content, methodological-didactic and/or organizational reasons, provided that the overall character and the training objectives are fundamentally maintained.

12. Data protection and confidentiality

WANDELPLAN GmbH undertakes to maintain confidentiality vis-à-vis third parties about all details of the organization of the principal or his customers that become known to it, insofar as these details by their nature are to be treated confidentially.

By signing the registration form, participants agree to maintain confidentiality during and after the training/seminar with regard to all personal information of the training participants.

By registering for training courses/seminars, participants agree to the electronic storage of personal data for the purpose of event organization and for the subsequent sending of further information about WANDELPLAN GmbH activities. The registration data is subject to the provisions of the Federal Data Protection Act. We do not make this personal data available to third parties.

13. Copyright

The participant documents provided by WANDELPLAN GmbH are protected by copyright and may only be used for personal use. Reproduction, transfer or other use of the documents is only permitted with the express consent of WANDELPLAN GmbH.

14. Severability clause

Should one or more provisions of this Master Agreement be or become void or ineffective, the validity of the remaining provisions shall not be affected thereby. Instead, the void or invalid provision shall be replaced by a provision that comes as close as possible to the originally intended meaning.

15. Place of jurisdiction

The place of jurisdiction for all disputes is the registered office of WANDELPLAN GmbH. The relations between WANDELPLAN and the customer shall be governed exclusively by the law of the Federal Republic of Germany.

Alzenau, 02/14/2022
WANDELPLAN GmbH

Almut Probst (Managing Director)

Information according to § 5 TMG

WANDELPLAN GmbH
Burgstraße 3, 63755 Alzenau

Represented by
Almut Probst (Managing Director)

Contact
Phone: 0049 6023 9189494
E-mail: hello@wandelplan.com
WWW: www.wandelplan.com

Sales tax
Freelance management consulting
Sales tax ID according to §27a UStG: DE 349745522

Responsible for the content according to § 55 para. 2 RStV
Almut Probst

Texts and contents
Almut Probst, Tanja Strack, Anke von Heiden, Lisa Zeller.

Sources for the images used

Julia Knörzer

Marc Gerst
Björn Friedrich
Almut Probst

© NEUEBILDER – Office for Photography
Unsplash

Design
holzer.work

Disclaimer

Liability for contents

The contents of our pages were created with the utmost care. However, we cannot guarantee the accuracy, completeness and timeliness of the content. As a service provider, we are, in accordance with § 7 para.1 TMG is responsible for its own content on these pages under the general laws. According to §§ 8 to 10 TMG, however, we are not obligated as a service provider to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information in accordance with general laws remain unaffected. However, liability in this regard is only possible from the time of knowledge of a concrete infringement. If we become aware of any such infringements, we will remove the content in question immediately.

Liability for links

Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements of the law, we will remove such links immediately.

Copyright

The content and works on these pages created or used by the site operators are subject to German copyright law. Duplication, processing, distribution, or any form of commercialization of such material beyond the scope of the copyright law shall require the prior written consent of its respective author or creator. Downloads and copies of this page are only permitted for private, non-commercial use. Insofar as the content on this page was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is identified as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such content immediately.

Basic

This privacy statement is intended to inform the users of this website about the nature, scope and purpose of the collection and use of personal data by the website operator WANDELPLAN, represented by
Almut Probst (Managing Director) inform.

The website operator takes your privacy very seriously and treats your personal data confidentially and in accordance with the statutory provisions. As new technologies and the continuous development of this website may result in changes to this privacy policy, we recommend that you read through the privacy policy again at regular intervals.

Access data

We, the website operator or page provider, collect data about accesses to the website based on our legitimate interest (see Art. 6 para. 1 lit. f. DSGVO) and store them as “server log files” on the website server. The following data is logged in this way:

• Visited website
• Time at the time of access
• Amount of data sent in bytes
• Source/reference from which you reached the page
• Browser used
• Operating system used
• IP address used

The server log files are stored for a maximum of 7 days and then deleted. The data is stored for security reasons, e.g. to be able to clarify cases of misuse. If data must be retained for evidentiary reasons, it is exempt from deletion until the incident is finally resolved.

Reach measurement & cookies

This website uses cookies for pseudonymized reach measurement, which are transmitted to the user’s browser either by our server or the server of a third party. Cookies are small files that are stored on your terminal device. Your browser accesses these files. The use of cookies increases the usability and security of this website.

Common browsers offer the setting option to not allow cookies. Note: It is not guaranteed that you will be able to access all the features of this website without restrictions if you make appropriate settings.

Collection and processing of personal data

The website operator collects, uses and discloses your personal data only if this is permitted by law or if you consent to the collection of data. Personal data is any information that can be used to identify you and that can be traced back to you – for example, your name, e-mail address and telephone number.

You can also visit this website without providing any personal information. However, in order to improve our online offer, we store (without personal reference) your access data to this website. This access data includes, for example, the file you requested or the name of your Internet provider. Due to the anonymization of the data, it is not possible to draw conclusions about your person.

Handling contact data

If you send us inquiries via the contact form, the information you provide in the inquiry form, including the contact data you enter there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b DSGVO, provided that your request is related to the performance of a contract or is necessary for the performance of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 (1) f DSGVO) or on your consent (Art. 6 (1) a DSGVO) if this has been requested.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions – in particular retention periods – remain unaffected.

Fonts

Our website uses web fonts provided by Adobe Typekit for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. For this purpose, the browser you use must connect to Adobe Typekit servers. This allows Adobe Typekit to know that your IP address has been used to access our website. Adobe Typekit Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. For more information, see the
Adobe Typekit privacy policy.

Rights of the user

As a user, you have the right to request free information about what personal data has been stored about you. You also have the right to rectify incorrect data and to restrict the processing or erasure of your personal data. If applicable, you may also exercise your right to data portability. If you believe that your data has been processed unlawfully, you may lodge a complaint with the competent supervisory authority.

Data deletion

Unless your request conflicts with a legal obligation to retain data (e.g. data retention), you have a right to have your data deleted. Data stored by us will be deleted if it is no longer required for its intended purpose and there are no legal retention periods. If deletion cannot be carried out because the data is required for permissible legal purposes, data processing will be restricted. In this case, the data will be blocked and not processed for other purposes.

Right of objection

Users of this website may exercise their right to object to the processing of their personal data at any time. If you wish to correct, block, delete or obtain information about the personal data stored about you, or if you have any questions regarding the collection, processing or use of your personal data, or if you wish to revoke any consent you have given, please contact us at the following e-mail address:
hello@wandelplan.com